Average Score (38 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

38 Ratings

4.8 Average

Models
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  • Colin W.08-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Professional, thorough, and efficient. Very happy with my service experience!

  • William C.08-01-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Very courteous and knowledgeable salesman.

  • Joel M.07-31-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Jane S.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Excellent customer service

  • Michael A.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Had a dead battery and was able to get in for service on the same day. 0

  • Marissa W.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Got me scheduled in a reasonable time and made sure all my concerns were addressed. Also got me out of there 45min earlier than expected! I like that I can bring my work with me to do while i wait.

  • Peter F.07-29-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Patrick P.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2023