Average Score (38 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

38 Ratings

4.8 Average

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  • Sarah N.09-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Jetta C.09-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Brian M.09-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    This dealership was so accommodating and such a pleasure to work with.

  • Beth B.09-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We were treated like family! We are very excited to join the Crew!

  • Caitlin M.09-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    excellent customer service from start to finish. Tyler and Chris were wonderful to work worth. I was at ease purchasing this vehicle and they ensured the overall process was quick and easy.

  • Damien W.09-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Great experience… Staff were VERY nice and friendly also waiting area was relaxing…

  • Christine R.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Betty was so great- I love the new CREW! They went above and beyond and even cleaned my car after the service. They explained everything in detail about what was wrong with the Tiguan, and I felt like I was in such great hands. I feel I can really trust them and appreciate everything they did.

  • Jolanta S.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Komi is your fundamental part of your sales team. He helped me buy 10 plus vehicles over the years and I can honestly say (being in sales for 20 plus years myself) that he is a great employee. You are very lucky to have him.

  • Dennis S.09-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Betty is the greatest service person.

  • Julie V.09-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    This was my first service at Crew. Felicia was very helpful! She made me feel comfortable and the service (from start to finish) was seamless. They arranged for a shuttle service for me and I had an amazing conversation with Mike. The staff at Crew made this experience positive and I am definitely coming back for years to come!