TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great and timely response to the problem
Average Score (44 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Komi and the entire crew team were friendly, professional and knowledgeable - no pushiness or pressure tactics. The buying process was easy and efficient, we took delivery in just a couple of hours - a true pleasure to work with and worth the distance!
TYPE:ServiceMODEL:Golf GTIYEAR:2023
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2019
Failed to provide a full diagnostic repair caused a return within 2 weeks for additional repairs that could have caused engine damage. There were several noted problems by the tech that were never investigated. I brought my concerns to the Service Manager and GM and have not heard back in weeks. I was there again for service on my 24 ACS and most likely not continue with VW and this location once I retire these vehicles. I used to be a 5 star happy customer... I'm now a 1 star - frustrated and disappointed. Also to note they lost my purchasing my 3rd VW as well... We went to Ford.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:SalesMODEL:TaosYEAR:2025
I can’t speak highly enough of the professionalism and courtesy everyone showed to me through the process of purchasing a new Taos. The Crew Team is absolutely terrific, and just basically great people!
TYPE:ServiceMODEL:AtlasYEAR:2019
Love the video no pressure
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
Informative, fast, friendly