TYPE:SalesMODEL:TiguanYEAR:2025
excellent customer service from start to finish. Tyler and Chris were wonderful to work worth. I was at ease purchasing this vehicle and they ensured the overall process was quick and easy.
Average Score (44 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2020
Great experience… Staff were VERY nice and friendly also waiting area was relaxing…
TYPE:ServiceMODEL:TiguanYEAR:2018
Betty was so great- I love the new CREW! They went above and beyond and even cleaned my car after the service. They explained everything in detail about what was wrong with the Tiguan, and I felt like I was in such great hands. I feel I can really trust them and appreciate everything they did.
TYPE:SalesMODEL:TiguanYEAR:2025
Komi is your fundamental part of your sales team. He helped me buy 10 plus vehicles over the years and I can honestly say (being in sales for 20 plus years myself) that he is a great employee. You are very lucky to have him.
TYPE:ServiceMODEL:AtlasYEAR:2018
Betty is the greatest service person.
TYPE:ServiceMODEL:AtlasYEAR:2023
This was my first service at Crew. Felicia was very helpful! She made me feel comfortable and the service (from start to finish) was seamless. They arranged for a shuttle service for me and I had an amazing conversation with Mike. The staff at Crew made this experience positive and I am definitely coming back for years to come!
TYPE:ServiceMODEL:AtlasYEAR:2019
The service department is great. Honesty and integrity. The technician/ shop foreman always fixes my car correctly the first time. He always prioritizes my repairs for me.
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:ServiceMODEL:ArteonYEAR:2020
Ms. Betty made the process simple and easy to understand as always. Betty gave me the option for a same day appt but that didn’t work with my schedule. She got me in the next day and the team quickly got back to me on what the issue was with my car. Betty let me know estimate pricing and the exact reason each service was needed. At first I was told there wouldn’t be a loaner car available- after diagnosing my car and letting me know I shouldn’t drive it in the meantime, knowing this was going to be a multiple day project (and a holiday weekend) Betty was able to find me a loaner vehicle. The work was completed quickly and I got my car back!
TYPE:SalesMODEL:Jetta GLIYEAR:2025